Refund policy

Refund Policy

Euresupply – Refund Policy
Last Updated: 28.01.2026

At Euresupply, all items sold are digital products delivered electronically. Because digital items cannot be returned once accessed or downloaded, all sales are final.

By completing your purchase, you acknowledge that you are buying a digital product and waive your right to a refund once access is granted.

Digital Products & Final Sale

All products sold by Euresupply are digital and delivered instantly via download link or email.

Due to the nature of digital content, once a product has been delivered or accessed, it cannot be canceled, refunded, exchanged, or modified.

Please review your order details and product description carefully before completing your purchase.

Eligibility for Refunds (Exceptional Cases Only)

Refunds may only be considered in the following limited situations:

1. Technical Issues

Technical problems that prevent you from accessing or downloading your purchase, despite following all provided instructions.

2. Delivery Failure

You did not receive your digital product via email or account delivery, and our system confirms non-delivery.
In this case, we will first attempt to re-send the product. A refund may be considered only if the issue cannot be resolved.

3. Supplier Unavailability

If a product becomes permanently unavailable due to:

  • The supplier permanently removing the product

  • The supplier no longer selling the product

  • The product listing being deleted

  • The product being confirmed as no longer available through the supplier

We must verify this directly before issuing any refund. Where possible, we may offer a replacement product or store credit instead of a refund.

No Refunds Will Be Issued For

Refunds will not be issued in the following cases:

  • Buyer’s remorse or change of mind

  • Claims of dissatisfaction after successful delivery and access

  • Failure to read or understand the product description before purchasing

  • User error, including:

    • Incorrect email address entered at checkout

    • Failure to download or save the files

    • Compatibility issues caused by the customer’s device, software, or settings

Instant Delivery

All digital products are delivered instantly to the email address or account provided at checkout.

Euresupply is not responsible for delays or failures caused by spam filters, full inboxes, incorrect email addresses, or other email provider issues on the customer’s side.

Failed or Missing Delivery

If you did not receive your digital product, you must contact us within 24 hours of purchase with:

  • Your order number

  • The email address used at checkout

If your purchase is verified, we will re-send your download link or grant access again.

Chargebacks

Fraudulent chargebacks for digital products are strictly prohibited.

Since our products are delivered electronically and access can be verified with system logs and delivery records, all chargebacks will be disputed with full evidence.

How to Request Support

If you encounter a technical issue or have trouble accessing your purchase, please contact us at:

📧 euresell.info@gmail.com

Please include:

  • Your order number

  • The email address used for purchase

  • A brief description of the issue (screenshots recommended)

Our support team will make every effort to resolve your issue promptly.

Final Note

By purchasing from Euresupply, you acknowledge and agree that:

  • You are buying digital products, and

  • Your purchase is non-refundable once the product has been delivered or accessed

We strongly encourage all customers to read product descriptions carefully and ensure compatibility before completing checkout.